Industry · Financial services

New financial products, smarter credit and operations that scale.

Consulting for financial services companies: we help banks, fintechs and companies with financial ecosystems design products, model credit, control risk and build the platforms their customers use.

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Updated on October 26, 2026

In short

Consulting for financial services companies

Stage works with financial institutions, fintechs and companies that launch financial services within their own ecosystem. We work on product strategy (addressable market, business model and business plan), credit and risk (scoring, credit engine and operational risk), processes (billing, collections and customer service) and digital platforms.

We also work on M&A and fundraising with NexStage Partners and on projects that bridge insurance and banking, such as the Chubb and Nubank structure.

Clients in the sector: TOTVS Techfin, Localiza, Jeitto, Shopbanx, Alares and Chubb–Nubank
Project types: New products, credit score and credit engine, risk, processes and platforms
M&A and finance: NexStage Partners: thesis, financial model, investors and PMI

Market context

The financial system in numbers

Recent public data that helps explain the pressures on the sector.

~80 bn

Pix transactions in 2025 (+25.7%), moving more than R$ 35 trillion.

Source: Banco Central, Pix Management Report, Aug 2026

50%

of Pix transactions now come from payment institutions. In 2020 it was 25.5%.

Source: Banco Central, Pix Management Report, Aug 2026

8,01%

household default rate on non-earmarked credit in August 2026, the highest since the series began in 2011.

Source: Banco Central, SGS series 21112

39%

of institutions (679 of 1,751) are below the new minimum capital required by January 2028.

Source: Banco Central, Financial Stability Report, May 2026

Outstanding credit reached R$ 7.40 trillion in August 2026, up 9.2% in 12 months (Banco Central, SGS 20539), and Pix has 148 million individual users. Public data accessed in October 2026.

Challenges we solve

Where Stage usually comes in.

Recurring problems in the sector and how we tackle each one, with strategy, experience, technology and data.

Challenge 01

Launching financial services within your own ecosystem

Market, benchmark and audience interviews to choose the right products and estimate revenue and margin before investing.

New products Business plan

Challenge 02

Extending credit while defaults are rising

Credit score with internal data, configurable cutoff and a proprietary credit engine, from model to deployment.

Credit score Credit engine Data

Challenge 03

Billing and collections without visibility

Processes, tables and systems mapped, with automation and integration opportunities prioritized.

Processes Systems

Challenge 04

Operational risk in customer service

Risk mapping, quantification and prioritization, with mitigation plans and clear owners.

Risk Governance

Challenge 05

Digital experience for customers and merchants

Platforms that bring together sales, credit and receivables prepayment and help sell new products.

Platform UX Front-end

Challenge 06

Consolidation and new capital requirements

Investment thesis, financial model, investor outreach and post-merger integration with NexStage Partners.

M&A PMI

Stage cases

Cases in financial services.

TOTVS Techfin Financial services Strategy M&A and finance

Strategy and new products for the joint venture between Itaú and TOTVS

Addressable market, target audience, value proposition, high-level architecture, roadmap and business plan for each product, plus the JV budget that supported the vision behind Itaú's R$ 1 billion investment.

Localiza Financial services Strategy

Financial products for the ecosystem

Market analysis, benchmark and interviews with repair shops and ride-hailing drivers to recommend the new line of financial products.

Alares Financial services Data and AI Technology

Proprietary credit score and credit engine

Without a credit model, defaults weighed heavily. We modeled the score using only internal data, created the cutoff tool and, in the next phase, developed and implemented the credit engine.

Jeitto Financial services Strategy Data and AI

Billing, collections and customer service risks

We mapped processes, tables and systems for Jeitto 2.0 and supported the Dock assessment. On another front, we quantified customer service risks and designed mitigation plans.

Shopbanx Financial services Experience Technology

Entrepreneur platform: card machine, credit and receivables advance

A new solution for clients to track POS sales, credit, receivables advances and company data, and to purchase new products in one place.

Chubb Insurance Strategy

Insurance in the digital bank: Chubb and Nubank structure

We reviewed the organizational model of the Chubb–Nubank operation with SIPOC, a new product implementation process and a development track for the POs.

How we can help

What we bring to the financial sector.

Four practices that work together, from diagnostics to operation.

Strategy

New products and addressable market
Business plan and financial modeling
M&A, fundraising and PMI
Risk management

See Strategy

Experience

Customer and merchant journey
Platforms and portals
AI customer service (research and benchmark)
Digital onboarding

See Experience

Technology

Credit engine
Integrations and APIs
Salesforce and CRMs
Web and mobile platforms

See Technology

Data and AI

Credit score with internal data
Revenue assurance and billing analytics
Executive dashboards
AI automation

See Stage Solutions

Financial services

Pix redrew the payments map

Nearly 80 billion transactions in 2025, half of them originated by payment institutions, according to Banco Central. To compete, product, credit and experience need to evolve at the same pace.

Talk to the team

How we work

A typical project, phase by phase.

The same method as our operating model projects, scaled to the size of the challenge.

Phase 01
Immersion
4–5 weeks
Interviews, shadowing, SIPOC and operational data to understand the current scenario and measure times and volumes.
Phase 02
Concept and validation
6–7 weeks
Target operating model, value chain, org chart and to-be processes, validated with leadership.
Phase 03
Gap analysis and roadmap
4–5 weeks
Gap between current and target state, right size calculator and a prioritized implementation roadmap.
Phase 04
Implementation
6+ weeks
Wave follow-up, training, support materials and adjustments until the change sticks.

FAQ

Frequently asked questions about the financial sector

Does Stage work with fintechs and payment institutions?

Yes. Our clients include credit and payment fintechs such as Jeitto and Shopbanx, TOTVS Techfin (a joint venture of Itaú and TOTVS) and companies that create financial services within their own ecosystem, such as Localiza.

Do you build credit score models?

Yes. At Alares, we compared different models using only internal variables and delivered a cutoff tool. In the next phase, we developed the credit engine.

How do you assess a new financial product?

Through market analysis, benchmark and interviews with the target audience, all the way to the addressable market, the business model and the business plan. That was the path for Localiza's new line of financial products.

Does Stage do M&A?

Yes, through NexStage Partners: investment thesis, financial model, investor outreach, negotiation support and post-merger integration (PMI).

Do you help with operational risk?

Yes. We map process and customer service risks, then quantify, prioritize and design mitigation plans with owners. At Jeitto, we mapped 9 risks and built 7 mitigation plans.

Other industries

Ready to get your next financial product off the ground?

New product, credit model, process or platform: you leave the first conversation with a path forward and what can be measured.

Talk to an expert