Strategy and operations
- Diagnostics and planning
- Operating model (TOM)
- New businesses and M&A
- Governance and PMO
We work across 18 industries. In insurance, healthcare, education and financial services (banking and capital markets) we bring together the cases, the data and the teams that know each market best.
Every market has its own rules, metrics and vocabulary. That is why we build teams with people who have lived the industry and start every project with an immersion in the client's operation: interviews, data and process mapping.
In the four industries below, you will find the challenges we solve most often, cases, public market data and the most common questions.
Hover to see each industry in motion.
Operating model, issuance, capacity, portals and integrations for insurers and brokers.
See industry
Strategy, health plan e-commerce, enrollment systems and brand for health plan operators and healthtechs.
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Student and teacher journeys, portals, ERP, training apps and AI-powered edtechs.
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New financial products, credit score, risk, processes and platforms for banks and fintechs.
See industryEnergy, retail, logistics, telecom, games, the nonprofit sector and more. See the cases from these industries on the cases page.
See all casesWhatever the market, strategy, experience, technology and data work together.
Across 18 industries, including agribusiness, energy, retail, logistics, telecom, media, games, the public sector and the nonprofit sector. Insurance, healthcare, education and financial services are the industries where we have the most cases and dedicated pages.
From scale-ups to multinationals. Clients include global groups such as Chubb, Marsh and Carrefour, Brazilian companies such as Raízen and Localiza, and fast-growing healthtechs and fintechs.
Yes. You can start with strategy, experience, technology or a Stage solution and expand to the other fronts with the same team when it makes sense.
Yes. We have led regional projects in Latin America, such as the new operating model of Mercer Marsh Benefits in 11 countries and the service model of a benefits broker in 5 countries.
Tell us your business challenge. In the first conversation, we show you where to start: diagnostics, product or squad.
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