Discover
Understanding people and context before designing any screen.
- User research
- Customer journey
- Service blueprint
- To-be journeys
Experience & Design
Digital experiences people choose to use.
Research, journeys, UX/UI and front-end in one team. From discovery with users to a product that is published and measured.
In short
Experience and design consulting: what Stage does
We create complete digital experiences: user research, journey maps, service blueprints, UX writing, interfaces, design system and front-end. The same team takes the solution from discovery to the published product.
We work on the experience of customers, brokers, students, teachers and employees, always tied to a business metric: conversion, sales, usage, efficiency or NPS.
- Who it is for
- Companies launching or renewing digital products and channels
- Deliverables
- Journeys, prototypes, interfaces, design system and front-end
- Tools
- Figma, Maze, Hotjar, Google Analytics, React and Flutter
What we do
From research to the published product.
Design and front-end work together, from discovery to the live product. Innovation in journeys, interfaces and new services.
Design
Turn findings into clear, consistent and accessible interfaces.
- User interface
- UX writing
- Interaction design
- Design system
Validate and evolve
Test early, measure always and improve with data.
- Prototyping
- User testing
- Analytics
- Front-end
Method
An agile approach to problem solving.
A short, continuous cycle. Each loop brings the product closer to what people really need.
- 01Plan
We organize the teams, run brainstorms and gather the project information.
- 02Design
We turn findings into testable flows, wireframes and interfaces.
- 03Develop
Front-end and back-end build in short sprints, side by side with design.
- 04Release
We release in stages, with monitoring from day one.
- 05Test
User testing and automated testing show what works.
- 06Feedback
Learnings go back into the backlog and restart the cycle.
Experience cases
Design that goes live.
Journeys, interfaces and front-end for healthcare, education, insurance and tourism.
All experience cases
From strategy to a health plan e-commerce
Strategic planning, mission and values, OKRs, governance and a business plan through 2032. In parallel, we designed and developed the health plan e-commerce, delivered on time and integrated with the back-end.
A Black Friday that more than tripled sales
For the aesthetic treatments beauty venture, we delivered rebranding, an integrated e-commerce, a management dashboard for the units and a three-phase Black Friday campaign.
Student and teacher journeys and the portal that unites them
Research, interviews and benchmark for a unified view of the journeys. The result became a working prototype of an integrated portal, with distinct flows for students and teachers.
Client portal for policies, renewals and new insurance
For Wiz Corporate, the group's B2B arm, we created the portal where companies view policies, renew and purchase insurance, plus Salesforce flows and integrations for the sales and operations teams.
Proposal platform for brokers
Internal and external brokers create proposals and track each client's status through every stage of enrollment, with more autonomy in the sale.
Bookings for experiences and accommodations
Digital experience for discovering and booking accommodations and travel experiences, from journey design to responsive front-end.
Engaged and highly committed team. Structured and fully dedicated. Discipline, commitment, strategy.
Delivery models
How we can work together.
Choose the format that fits your product's current moment. You can switch models along the way.
Squad as a Service
Complete technology, design, product and management teams, with fixed or open scope, that integrate with yours or work autonomously.
Staff augmentation
Professionals who complement existing teams, with the flexibility to handle peaks and dips in demand and the support of Stage leadership.
Talent referral
We screen and interview candidates based on technical experience, fit with the role and fit with the company culture.
FAQ
Frequently asked questions
What does Stage deliver in customer experience?
User research, as-is and to-be journey maps, service blueprints, UX writing, interfaces, design system, prototypes and front-end. We start with what people need and finish with the product published and measured.
What is the difference between UX, UI and CX?
CX is the customer's entire experience with the company, across all channels. UX is the experience of using a digital product. UI is the interface: screens, components and interactions. At Stage, all three sit on the same team.
Do you build what you design?
Yes. Design and front-end work together in short sprints, and back-end and integrations are handled by our technology team. That is how we built the Qsaúde health plan e-commerce and the Wiz portal.
How do you measure the results of an experience project?
With business KPIs: conversion, sales, usage, service time and NPS. We set the baseline before the project and track progress after delivery.
Together, we build
Ready for the next stage?
Tell us your business challenge. In the first conversation, we show you where to start: diagnostics, product or squad.
Talk to Stage